Privacy Policy

Privacy Policy

Last Updated: [Date]

At Axis Lumen (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

By accessing or using our website, you agree to the practices described below.

1. Information We Collect

We collect the following types of information:

Personal Information: such as your name, email address, shipping and billing address, phone number, and payment details when you make a purchase.

Technical Information: such as your IP address, browser type, device information, and site usage data through cookies and similar technologies.

Communication Information: such as messages or inquiries you send to us.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.

Communicate with you about your purchases or inquiries.

Improve our website, products, and services.

Send you updates, promotions, or marketing materials (only if you’ve opted in).

Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal information. We may share limited data with trusted third parties that help us operate our business — such as payment processors, shipping partners, and IT service providers. These parties are bound by confidentiality agreements and use your data only as needed to perform their services.

4. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute protection.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing communications.

  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at [email protected].

6. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and improve site performance. You may adjust your browser settings to refuse cookies, though some features may not function properly as a result.

7. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.

9. Updates to This Policy

We may revise this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of our website after updates indicates your acceptance of the revised terms.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
[email protected]