Customization at AxisLumen
A Technical Approach to Customization
Customization at AxisLumen is a manufacturing-focused service. All modifications are based on exact measurements, verified structures, and approved production methods.
This service is suitable for clients who require:
- Adjustments to drop length, rod height, or suspension type
- Dimensional refinements for ceiling height or room scale
- Finish selection within our existing material range
- Size variants supported by the product’s engineering
- Configuration changes approved by structural review
We do not offer conceptual redesign, new product development, or creative interpretation. Customization is limited to what can be produced safely and consistently.
Lighting Customization
Lighting installation often depends on clearance, alignment, and hanging height. AxisLumen supports technical adjustments within established engineering standards:
- Drop length — chain, rod, or suspension length adjustments to meet target hanging height
- Size variations — verified options produced within safe load and balance limits
- Configuration adjustments — only where the original structure supports the modification
- Finish options — limited to finishes and materials our workshops produce consistently
All lighting customization follows structural and safety guidelines to maintain stability, durability, and proper performance after installation.
Customization Process
All customization requests follow a structured, transparent workflow:
- Requirement review — you provide measurements, installation details, and the product reference.
- Feasibility check — we evaluate compatibility with engineering, structure, and production standards.
- Quotation & lead time — pricing and timeline are confirmed before production begins.
- Manufacturing adjustment — approved modifications are produced by our workshop.
- Quality inspection — customized items undergo additional review before shipment.
If a request falls outside safety or engineering standards, it will not proceed.
Scope and Limitations
To avoid misunderstandings, customization does not include:
- Conceptual design or original product creation
- Sketches, renderings, or design development
- Materials outside our established catalog
- Structural changes beyond engineering limits
- Any modification that compromises safety, balance, or quality
Customization at AxisLumen is strictly technical and manufacturing-based.
Request Customization
If your project requires specific dimensions, drop length, finish, or configuration adjustments, please contact us with your requirements.
Email:
[email protected]
Please include the product reference, measurements, and installation details. We will confirm feasibility, pricing, and next steps.
