Shipping Policy
We’re committed to delivering your order safely and as quickly as possible. Please take a moment to read through our shipping terms below.
Order Processing
All orders are processed within 7 business days after payment is confirmed. Once your order has been shipped, you will receive a confirmation email containing your tracking link and order details.
Please note that during peak seasons or promotional events, processing time may be slightly extended.
Shipping Time
We currently ship to the continental United States. Standard delivery usually takes 3–4 weeks after dispatch. Shipping times may vary depending on your location, weather conditions, and carrier availability.
Shipping Fee
We proudly offer free shipping on all our products—no minimum purchase required. The price you see at checkout is the final amount you’ll pay.
Tracking Your Order
When your order is shipped, you will receive an email with a tracking number and a direct link to track your package. Please allow up to a few days for tracking updates to appear once your shipment is in transit.
Customs, Duties & Taxes
For international orders (if applicable in the future), customers are responsible for any customs or import taxes that may apply. We are not responsible for delays caused by customs.
Lost or Damaged Packages
We take great care in packaging your items. If your order arrives damaged or does not arrive within the expected timeframe, please contact our support team as soon as possible with your order number. We’ll work with you and the carrier to resolve the issue promptly.
Contact Us
If you have any questions about your shipment or need further assistance, please reach out to our customer service team at [email protected].
Returns & Refunds Policy
We want you to love what you ordered. If something isn’t right, we’re here to help.
Returns
You can request a return within 30 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as received.
To start a return, contact us at [your contact email] with your order number and a brief reason for the return. We’ll provide the instructions for sending your item back.
Please note that return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.
Refunds
Once we receive and inspect your return, we’ll notify you by email. If approved, a refund will be issued to your original payment method within a few business days.
Shipping costs (if any) from the original order are non-refundable.
Damaged or Incorrect Items
If your item arrives damaged or is not what you ordered, please contact us immediately with photos of the issue. We’ll arrange a replacement or refund at no additional cost.
Non-Returnable Items
Customized or made-to-order items cannot be returned unless they arrive damaged or defective.
Contact Us
For any questions about returns or refunds, please reach out to [email protected].
